Terms of service


1. General/Validity
These general terms and conditions are the basis for all deliveries and services by Maharani Jewels GmbH. Deviating and/or supplementary agreements require the express written consent of Maharani Jewels GmbH. A Confirmation by email is more than enough.

2. Offer
All offers by Maharani Jewels GmbH on the website of www.maharani-jewels.de are non-binding and subject to change. The contract is concluded when the order process is completed on the Maharani Jewels GmbH website and the order is confirmed by Maharani Jewels GmbH as an order confirmation by email.

3. Prices, terms of payment and shipping costs
The prices shown on the Maharani Jewels website at the time of the order apply. All prices quoted are final prices in euros and include the statutory value-added tax of currently 19 percent.

Packaging and shipping costs are charged separately. Postage and shipping costs within Germany are € 7.50. For deliveries abroad and island surcharges, we calculate the actual costs that the customer can inquire in advance by email. In the case of returns, we will reimburse the order value except for the flat rate shipping costs incurred (see above).

Maharani Jewels GmbH only accepts Vorlasse as a method of payment by bank transfer.

Offsetting of mutual claims is only possible with the express written consent of Maharani Jewels GmbH.

4. Delivery and delivery times
The delivery of the goods to the customer is carried out exclusively by DHL as an insured package.

Goods in stock are usually dispatched within 5-8 working days after receipt of payment.

Maharani Jewels GmbH is dependent on timely self-delivery for delivery options. If the delivery fails for reasons for which Maharani Jewels GmbH is not responsible, Maharani Jewels GmbH can withdraw from the contract. Maharani Jewels GmbH undertakes to inform the customer about this in good time.

Partial deliveries are permitted unless the customer is clearly not interested in them or they are clearly unreasonable for him. In this case, the costs for transport and packaging will only be charged once.

5. Instructions on the right to exchange and return
All items purchased from Maharani Jewels GmbH can be returned within two weeks of receipt of the goods without giving a reason. The period begins with receipt of the goods at the earliest. Timely dispatch of the goods is sufficient to meet the deadline. The revocation and the return of the goods must be sent to:

Maharani Jewels GmbH
Christina von Oeynhausen
Leibnizstrasse 60
10629 Berlin-Charlottenburg

According to § 312d IV BGB, the right of return does not apply to the delivery of goods that have been manufactured according to customer specifications or that are clearly tailored to the personal needs of the customer. The right of return also does not apply if the misuse protection (plastic ring that can only be deliberately removed with scissors or a similar sharp object) has been removed.

Payments made by the contractual partner will be made within 30 working days of receipt of the returned goods by transfer to an account in Germany to be specified by the customer.

You have to bear the costs of the return if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of EUR 40.00 or if you have not yet received the consideration at the time of the cancellation or if the price of the goods is higher have made a contractually agreed partial payment. Otherwise, the return is free for you. The return must be sent back by the customer as a freight collect package.

Maharani Jewels GmbH expressly reserves the right to claim compensation for damaged goods. If the customer is responsible for deterioration or loss, he has to compensate for the decrease in value; Sections 351 and 353 BGB do not apply.

The goods must be returned in their original packaging. If this is not possible, the customer must provide packaging that prevents damage to the goods. The customer is liable for damage to the goods that can be traced back to inadequate packaging.

Obvious defects (in particular damage, incorrect deliveries or quantity deviations), transport damage or other defects must be reported to Maharani Jewels GmbH in writing immediately, but no later than 14 calendar days after receipt of the goods. Notification by email to cvo@maharani-jewels.de is sufficient.

6. Transfer of risk
The delivery of the goods takes place at the risk of the customer. The risk is transferred to the customer when the goods are handed over to the transport company. This also applies if Maharani Jewels GmbH has assumed the transport costs. Complaints about transport damage (e.g. damaged packaging on receipt of the goods) must be made directly to the transport company within the deadlines provided for this.

7. Warranty
Maharani Jewels GmbH guarantees that the goods sold are free of material and manufacturing defects at the time of the transfer of risk and that they have the contractually guaranteed properties. The statutory warranty period of two years from the date of invoicing applies. The warranty does not extend to normal operational wear and tear.

As a guarantee, the buyer is initially promised a free subsequent improvement (repair) or a free replacement delivery at our option. If the replacement delivery or the subsequent improvement has demonstrably not been carried out within a reasonable period of time, or if it has failed despite two attempts, the buyer has the right to request a reduction in the purchase price or cancellation of the contract.

If our warranty is claimed, proof must be provided that the object of purchase was purchased from us.

The warranty claim expires for damage as a result of improper handling, the use of force, as well as tampering with the object of purchase by unauthorized persons.

Compensation for consequential damage caused by defects is excluded, with the exception of willful intent and gross negligence.

We would like to point out that the goods we sell are real stones, i.e. natural products, or individually hand-made jewelry. Slight differences in the procurement of individual pieces in terms of color and size, for example, are therefore unavoidable and do not constitute defects.

Maharani Jewels GmbH assumes no liability, neither for the constant and uninterrupted availability of www.maharani-jewels.de nor for technical or electronic errors in the online offer.

8. Retention of title
We reserve title to the purchased item until all payments from the delivery contract have been received. The end customer is not entitled to resell until full payment has been made. The purchaser has to treat the purchased item with care.

9. Place of jurisdiction
The place of jurisdiction for all disputes in connection with the delivery business is Berlin. With regard to all legal relationships arising from this contractual relationship, the contractual partners agree to apply the law of the Federal Republic of Germany to the exclusion of the UN sales law.

10. Copyrights

The content/images/images on the website (www.maharani-jewels.de) are protected by copyright. The content of this website may not be reproduced or processed using electrical systems, duplicated, distributed or used in any other way without the express consent of Maharani Jewels GmbH, unless this is expressly permitted by copyright. Unauthorized use can violate applicable laws, including applicable copyrights and trademarks.

11. References and links

If the website (www.maharani-jewels.de) contains links to external websites, these are not subject to the influence of Maharani Jewels GmbH. Maharani Jewels GmbH therefore assumes no responsibility for their content. Maharani Jewels GmbH expressly declares that it has no influence on the design and content of the linked websites. Maharani Jewels GmbH does not adopt the content of the linked websites as its own and, in particular, does not guarantee that the content of these linked pages is true or serves a purpose or fulfills a specific purpose. The legal responsibility, also in terms of data protection law, lies exclusively with the operator of the external website.

12. Additional provision
We reserve the right to adapt or change the general terms and conditions at any time if necessary. In the event that a provision of these general terms and conditions should be ineffective, the effectiveness of the other provisions will not be affected. This particularly applies to the contract already concluded. The other provisions and in particular the contract will not be void and will continue to be valid. The ineffective provision will then be replaced by another that comes as close as possible to the ineffective clause in terms of economic efficiency and intent. Subsidiary agreements and other deviations from the text of the contract or our terms and conditions must always be made in writing and confirmed.

13. Care instructions
We want you to enjoy your Maharani Jewels for a long time, so we ask you to observe the following:Clean it from time to time with a silver cleaning cloth, and take it off when perfuming, showering, bathing and swimming.

14. Order process
When you have found the product you are looking for, you can add it to the shopping cart without obligation by clicking the"Add to shopping cart"button. You can view the contents of the shopping cart at any time by clicking on the link “shopping cart” without obligation. In the shopping cart view, you can remove the products from the shopping cart at any time by clicking the X button. If you want to buy the products in the shopping cart, click the"Checkout"button. Please then enter your details. The mandatory information is marked with an asterisk *. Registration is not necessary. Your data will be transmitted SSL encrypted. After entering your data and payment method, you can click the"Next"button to go to the order page, where you can check your entries again. You complete the ordering process by clicking the “Order” button. The process can be canceled at any time by closing the browser window. On the individual pages you will find individual information on correction options.

As of 01/2018